Privacy policy

Effective Date: June 1, 2026

At Little Smile Store ("we", "our", "us"), we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website www.littlesmilestore.com and make a purchase from us.

Please read this policy carefully. If you have any concerns, you may contact us at the details provided at the end of this document.

1. Information We Collect

When you visit our store, create an account, or place an order, we may collect the following personal information:

  • Full name
  • Email address
  • Phone number
  • Shipping and billing address

We do not collect or store your payment card details. All payment transactions are securely processed by Razorpay, our third-party payment gateway. Please refer to Razorpay's Privacy Policy for details on how they handle your payment data.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfil your orders
  • Create and manage your account on our store
  • Communicate order confirmations, shipping updates, and support responses
  • Improve our website and customer experience
  • Comply with applicable legal obligations

We do not send promotional emails or unsolicited marketing messages.

3. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. Specifically, we use:

  • Google Analytics — to understand how visitors interact with our website (pages visited, time spent, etc.)
  • Facebook Pixel / Meta Ads — to measure the effectiveness of our advertisements on Meta platforms (Facebook & Instagram)
  • Google Ads — to track conversions and optimize our ad campaigns

These tools may collect anonymized data about your browsing behavior. You can manage or disable cookies through your browser settings at any time. Please note that disabling cookies may affect certain features of the website.

4. WhatsApp Communication

We use WhatsApp as a customer support channel. If you contact us via WhatsApp, your phone number and any information shared in the conversation will be used solely for resolving your query. We do not use WhatsApp for unsolicited promotions.

5. Sharing of Your Information

We value your privacy and do not sell, trade, or rent your personal information to third parties. Your data may be shared only with:

  • Delhivery (our logistics and courier partner) — to facilitate order delivery. They receive your name, phone number, and shipping address solely for this purpose.
  • Razorpay — to securely process your payment transactions.
  • Legal authorities — if required to do so by law or in response to a valid legal request.

6. Customer Accounts

When you create an account on our website, we store your name, email address, phone number, and saved addresses to make future purchases easier. You may request deletion of your account and associated data at any time by contacting us.

7. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure, in accordance with the Information Technology Act, 2000 and the IT (Reasonable Security Practices and Procedures) Rules, 2011.

However, please be aware that no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. If you wish to have your data deleted, please contact us and we will process your request promptly.

9. Your Rights

As a customer, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal data
  • Withdraw consent for data processing (where applicable)

To exercise any of these rights, please contact us using the details below.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies separately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Little Smile Store
📧 littlesmileoutlet@gmail.com
📞 +91-9250444178
🌐 www.littlesmilestore.com
📍 India